If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received by VOYAPAL as this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:
|Number of days before departure||Amount of Cancellation charges|
|More than 28 Days||Deposit only|
|27-14 Days||50% of the Tour Cost|
|13-07 Days||75% of the Tour Cost|
|06 Days or less||100% of the Tour Cost|
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.
No refund or reduction will be made to any member in respect of airfare, accommodation, meals, sightseeing tours, transport or any other services which are included in the tour fare out not utilized by the tour member due to personal reasons.